FREQUENTLY ASKED QUESTIONS

IS THERE PARKING?

Private parking is provided onsite. If you need additional parking, please make your own

arrangements.

HOW DO I GET INTO THE SPACE?

We will have a staff member on-site to welcome you to the space or you will be texted a

code to gain entry.

HOW DO I LEAVE THE SPACE?

Cleaning instructions will be provided on the back of the storage room door. All trash to

be bagged and removed by renter. Use the trash cans marked CSH located beside the

building. If you have any items rented from a vendor/caterer, those items must be

removed and taken with you at the end of your timeslot. IF furniture was moved, must be moved back to it's original location.

DO YOU OFFER CATERING?

We do not offer catering. You are welcome to use a caterer and bring any food you

desire for your event. If using a Caterer, you are responsible for all equipment removal

and must not leave anything in the event space. All coordinating of caterer equipment

removal is to be done by you and not through Commerce Social House.

WHAT IF MY PARTY TIME DOESN'T FIT INTO YOUR TIME SLOTS?

In order to provide guests with as many opportunities to rent our space as possible,

we have carefully considered your needs and the demands of the space and set our

times accordingly. We have found most events run 2 hours, and require an hour to set

up and about 30 minutes to clean up. If you do not feel you will have enough time in

your time slot, you are welcome to also book an additional time slot, if available. If you

book back to back time slots, you get the time between the time slots for free. :)

CAN I COME IN EARLY TO GET A LITTLE MORE TIME TO SET UP?

In short, no. We have provided our staff with adequate time to properly clean the spaces

in between events to make sure they are ready for you and your party guests. We can

not guarantee that the space will be reset and ready for you any earlier than the start

time provided.

DO I HAVE TO CLEAN UP THE SPACE OR DO YOU?

While our incredible staff does an amazing job keeping the space clean between events,

we do ask for your assistance in keeping our space running smoothly for all our guests.

We ask that before you leave you wipe counter tops and flat surfaces with the products

provided, perform a quick sweep of the floor and take all trash out to the trash cans.

Please make sure the room looks like how you found it.

ARE WE ALLOWED TO MOVE FURNITURE AND ACCESSORIES?

You are welcome to move chairs, stools, high top tables, and accessories to better suit

your needs. We ask that you do not move any of the dining tables or sofas. Please have

the room reset to how you found it before you leave.

WHAT IF I NEED TO CANCEL MY EVENT?

We have a three-week cancellation policy. Please let us know within three weeks if

you need to reschedule or cancel your event to receive a full refund. Once you

reschedule one time, no other changes or refunds are allowed.

CAN I HAVE ALCOHOL AT MY EVENT?

If alcohol will be provided, the renter is responsible for

applying for all special event permits required by the city no later than 30 days

prior to the event date. CSH is not responsible for applying for permits/licenses etc or

providing any information as far as requirements for the local and state jurisdictions.

I HAVE MORE QUESTIONS....

We're happy to answer any questions you may have. Please email

CommerceSocialHouse@gmail.com for further inquiries.